Help resources and limits
Playing Safely at Here2Win Casino
Confirmed Australian help lines, a self-exclusion register, and a couple of simple limits worth setting before your next pokies session.
Why It's Worth Checking In With Yourself First
I've written enough of this site to know that most of the interesting bits — the welcome package, the reload days, which pokie has a jackpot feature — only matter if the play stays fun. A few minutes deciding your time and budget before you open a session does more for that than any lucky streak. This page isn't part of Here2Win Casino's own support desk; it's a plain rundown of the genuine Australian resources worth knowing, plus some general limits I'd suggest setting for yourself.
If your question is really about an account, a bonus code or a payment, the FAQ covers the everyday stuff, and this guide's own Terms and Conditions spell out what this site does and doesn't cover on topics like this one.
Confirmed Help Resources for Australian Players
These three are the ones I'd point a mate to, and none of them are run by Here2Win Casino or by me.
Gambling Help Online
1800 858 858
Free, confidential counselling and information, staffed around the clock, for anyone in Australia who wants to talk about their own gambling or someone else's.
Visit Gambling Help OnlineBetStop
Australia's National Self-Exclusion Register. It lets you block yourself from licensed Australian wagering services in one place, rather than contacting each operator separately.
Visit BetStopACMA
The Australian Communications and Media Authority is the country's regulator for online gambling and publishes its own consumer information on interactive gambling rules.
Visit ACMA online gambling informationTwo Limits Worth Setting Before You Start
None of this is complicated, and it doesn't need an app or a spreadsheet — just a decision made before the reels start spinning rather than halfway through.
- Pick a time limit before you open a session and set an alarm for it, so it's a decision rather than a vague intention.
- Set a dollar budget for that session specifically, and treat it as spent once it's gone rather than a starting point for more.
- Treat losses within that budget as the cost of the entertainment, not a balance owed to be won back.
- If a session runs longer than you planned, take that as the cue for a proper break, not a reason to push on.
Curious about who put this page and the rest of the site together, and how the facts on it get checked? That's covered on About the Author.
If Something Feels Off, Reach Out
None of the three resources above are hard to use, and none of them require you to have a problem before you call. Gambling Help Online takes calls and chats around the clock on 1800 858 858, whether you just want to talk something through or you're ready to look at BetStop.
Call Gambling Help Online